DP World - Ship at Deurganckdok terminal

DP World Antwerp

DP World Group is a global port terminal operator. DP World Antwerp operates the Antwerp Gateway, terminal 1700.

A number of factors, like traffic and weather, impact the operational efficiency of the logistics sector. Through new, future-proof digital tools, DP World wanted to improve efficiency and relieve their stakeholders of their worries.

Screenshot Route 1700 app for DP World

Digital as a driver for new services

Thorough user research enabled us to map the customer journeys of the DP World stakeholders. Together, we decided on which functionalities a new mobile application and the updated E-World intranet platform should feature.

After setting up a digital backbone, based on headless Umbraco, we designed and developed the Route 1700 application for Android and iOS. In a later phase, we redrew and developed the E-World platform. This tool is widely used by transport planners.

Additionally, went through an innovation track, introducing and testing new features like NFC, geo-IP, AI and voice-over by means of a proof of concept.

Headless CMS
Headless CMS Umbraco Integration Apple Sign Integration Azure AD B2C
Screenshot DP World extranet

This project resulted in new paid services for DP World Antwerp

Premium services for a better visit

Through the Route 1700 app, we created new premium (paid) services for trucker to move up their appointment or speed-up the delivery or loading process.

The application was awarded with various awards for its innovations in the transport sector and its user experience.

Award ICT/Digital Project of the Year 2019 Award Trends Digital Pioneer Award
Container handling at DP World

Let's make an impact together

We love working with you to make an impact through digital. Let's find out how we can work together.

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