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Talking Tuesdays 007: kick the fluffyness out of service design by running naked in a forrest whilst being attacked by a grizzly bear

We're chatting with our new Service Designer Sarie Robijt about... Service design.

This is a long one so brace yourselves. We discuss Service Design (the definition and the process) and the required mindsets when performing it:

  • being empathic
  • thinking divergent yet systemic
  • co-create and un-silo
  • prototype and experiment
  • tell stories

And in a weird way we link it to a naked camping trip with grizzly bears. How about that.

Enjoy.

 

 

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