How to become digitally resilient?
› 10.30-11.00: Welcome
› 11.00-11.15: Introduction
› 11.15-12.00: Talk 1
How to deal with the paradoxes of organizational resilience in the digital age?
by Frederik Marain, Senior Business Consultant
We start from this Act of Faith: “It’s not: crappy people, but: crappy systems.” Resilience, or the lack thereof, is built in the systems and structures of an organization. It’s not a “let’s make our people more resilient”-thing. Resilience is a multi-faceted attribute with paradoxical features. Building resilience into our organizations will require delicate balancing acts. What can you expect? A framework to assess your organization-wide readiness for Digital Resilience and Transformation in terms of skills, roles and responsibilities.
Agile is hard and pet projects are evil.
by Peter Vanwyck, Functional Analyst
Digital resilience is about staying relevant in a thunderstorm of change. Agile can help you with that, but agile can also beat you up with a baseball bat. Staying relevant means innovating. Innovating means allowing yourself and your people to fail. Creating a culture of innovation is not easy, but it will help you to stay relevant. Doing it in an agile way will give you faster results. Innovating also means lots of experiments, each with their own passionate owners. A danger of successful experiments is that they might transform into pet projects. Pet projects are a treacherous concept when they interfere with your business and its goals. They slow down your project, make you lose your intended focus and reduce your agility big time. You should run Forest Gump style away from them.
› 12.30-14.00: Lunch
› 14.00-14.45: Talk 3
How to start turning your data into business value
by Roel Peters, Lead Data Consultant, and Senne Vermassen, Data Consultant
The importance of data is growing every day. So does the urgency amongst organizations to act upon this trend. Yet despite the strong willingness among companies to 'start to data', many of them are quite unsure of where to begin with. In this talk, data consultants Roel and Senne will provide a clear framework on how to start turning your data into valuable business assets.
Design for Digital: Speed Governance as an Architectural Principle
by Henri De Roeck, Digital Enterprise Architect
The pace in which the outside digital channels evolve and grow, start to heavily impact organizations. “Digital” is no longer something you can put on the edge of your company and handle these touch points as silo’s. Some of these organizations are one step ahead and have tried to apply “classic” Enterprise Architecture principles on this matter. Because “classic” Enterprise Architecture takes a lot of time and has a solid but slow-moving governance structure, it doesn't work so well in the fast moving digital world. In this session, I’ll explain what Enterprise Architecture is and demonstrate why Enterprise Architecture needs another mindset when doing it for Digital. I’ll give some take-aways on how you can enable your organization to “Design for Digital” and introduce something I like to call “Speed Governance”. I will talk about digital enterprise architecture and is aimed at both the Marketing as the Information Technology managers. This session will not be about tools or technology, although I will briefly touch upon how technology can facilitate.
› 16.00-16.45: Talk 5
Integrate your customers in everything you do as a business
by Mathieu Dhondt, Strategy Consultant, & Thomas De Vos, Mobile & Innovation Consultant
It is very important to integrate your customers in everything you do as a business. That's not always easy to do and sometimes you feel it could have done better. Based on true cases we will help you understand what to do and what definitely not to do. In an enjoyable way we will elaborate on how to detect decisions that are not customer centric and how you can involve customers in your operations to create better products and services.
› 16.45-17.00: Conclusion and Q&A
Want to know more about the concept of our event?More about Digital Resilience
Thank you for attending!