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THE Sitecore EXPERIENCE PLATFORM

Sitecore is a producer of customer experience software for excellent and meaningful customer relationships.The Reference is Platinum Partner of this integrated platform where content management and customer information perfectly converge. Reports from Gartner and Forrester confirm that Sitecore is a market leader in its field.

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Always put your customers first and create customer relationships for life.

Sitecore is an integrated platform that enables us to excel in the field of contextual marketing. It allows you to create personalized experiences specifically tailored to your users, taking into account the context in which the client in the past, no matter through what channel, interacted with your brand. In short, Sitecore allows you to create enthusiastic customers for life.

The Sitecore platform consists of three main pillars that combined offer unprecedented opportunities.

  • Content management
  • Contextual intelligence
  • Omnichannel automation
  • Commerce

CONTENT MANAGEMENT

Content is king! However, the way you want to pitch this content is sometimes even more important. Sitecore gives marketers the power to manage their content in an award-winning interface with an unprecedented number of possibilities. They can go wild with functionalities like multi-country, multi-site, persona interactions, personalisation, social media integration, localisation, mobile optimisation, e-commerce and third party connectors for your CRM or ERP.

Expectations within your organization are high these days. Targets for time to market and lead generation are gaining in importance. With Sitecore as your CMS and the Sitecore Experience Accelerator (SXA) components these problems can be tackled in one go.

CONTEXTUAL INTELLIGENCE

If you can’t measure it, you can’t manage it.  By analysing user data within the Sitecore platform, marketers get more than ever a perfect view of who their target group really is. Sitecore builds useful insights and stores these safely in the experience database. Each click enriches the profile of the user, making the people behind the data more visible. The data makes you understand the trajectory of a visitor in detail; from social media to email campaign and landing page on a mobile device.

OMNICHANNEL AUTOMATION

Omnichannel Automation lets you use all visitor insights in the ideal user experience. You can offer the right content through the right channel in a personalised way. It doesn't matter if you have 100 or 100 000 users, thanks to some smart rules and engagement plans is every communication unique.

Omnichannel automation is the ideal way to start your lead nurturing. You can see interactions in real time and orchestrate automated actions based upon a customers' profile. Start talking with you contact through your website now and uplift your conversion rate.  

COMMERCE

The e-commerce platform that turns shoppers into customers for life. Ideal for B2C, B2B, and B2X brands selling online, Sitecore Experience Commerce (XC) uses everything you know about your customers to deliver shopping experiences that are shaped by their interaction history and context, transforming prospects into lifelong fans.

Sitecore @ The Reference: key figures

  • First partner in Belgium, since 2006
  • +30 Sitecore clients
  • 60+ Sitecore professionals: developers ànd marketers in an integrated multi-disciplinary team
  • 3 Sitecore "core teams", each with 18 experts in multiple domains
  • 1 Sitecore MVP 2013
  • 2 Sitecore MVPs 2015
  • 2 Sitecore MVPs 2016
  • 3 Sitecore MVPs 2017-2018
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Blog Creation and implementation
11/30/2018
Salesforce, Sitecore and Google are better together

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Every company has several points of contact and interaction with their clients, both digital and physical. Different touchpoints usually mean different technologies and a diversity of data sets. One of the biggest challenges that companies are facing today, is connecting experiences and technologies with each other. If your company is able to connect these touchpoints, it can support an omnichannel strategy and limit data silos. Recent partnerships between Salesforce & Sitecore on one hand and Salesforce & Google Marketing Platform on the other hand emphasize the importance of connecting solutions and integrating data.
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