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THE Sitecore EXPERIENCE PLATFORM

Sitecore is a producer of customer experience software for excellent and meaningful customer relationships.The Reference is Platinum Partner of this integrated platform where content management and customer information perfectly converge. Reports from Gartner and Forrester confirm that Sitecore is a market leader in its field.

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Always put your customers first and create customer relationships for life.

Sitecore is an integrated platform that enables us to excel in the field of contextual marketing. It allows you to create personalized experiences specifically tailored to your users, taking into account the context in which the client in the past, no matter through what channel, interacted with your brand. In short, Sitecore allows you to create enthusiastic customers for life.

The Sitecore platform consists of three main pillars that combined offer unprecedented opportunities.

  • Content management
  • Contextual intelligence
  • Omnichannel automation

CONTENT MANAGEMENT

Content is king! However, the way you want to pitch this content is sometimes even more important. Sitecore gives marketers the power to manage their content in an award-winning interface with an unprecedented number of possibilities. They can go wild with functionalities like multi-country, multi-site, persona interactions, personalisation, social media integration, localisation, mobile optimisation, e-commerce and third party connectors for your CRM or ERP.

Expectations within your organisation are high these days. Targets for time to market and lead generation are gaining in importance. With Sitecore as you CMS, these problems can be tackled in one go.

CONTEXTUAL INTELLIGENCE

If you can’t measure it, you can’t manage it.  By analysing user data within the Sitecore platform, marketers get more than ever a perfect view of who their target group really is. Sitecore builds useful insights and stores these safely in the experience database. Each click enriches the profile of the user, making the people behind the data more visible. The data makes you understand the trajectory of a visitor in detail; from social media to email campaign and landing page on a mobile device.

OMNICHANNEL AUTOMATION

Omnichannel Automation lets you use all visitor insights in the ideal user experience. You can offer the right content through the right channel in a personalised way. It doesn't matter if you have 100 or 100 000 users, thanks to some smart rules and engagement plans is every communication unique.

Omnichannel automation is the ideal way to start your lead nurturing. You can see interactions in real time and orchestrate automated actions based upon a customers' profile. Start talking with you contact through your website now and uplift your conversion rate.  

Sitecore @ The Reference: key figures

  • First partner in Belgium, since 2006
  • +30 Sitecore clients
  • 60+ Sitecore professionals: developers ànd marketers
  • 3 Sitecore "core teams", each with 18 experts in multiple domains
  • 1 Sitecore MVP 2013
  • 2 Sitecore MVPs 2015
  • 2 Sitecore MVPs 2016
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Read our blogposts about Sitecore

Blog Creation and implementation
July 10 2018
Sitecore Editing Experience

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During my 6+ years as a content author using the Sitecore platform, I often get the question; how user-friendly is the content editing experience in Sitecore? We all know that Sitecore is praised for its advanced personalization and analytics capabilities, but we often forget that at its core, it is still one of the best content management systems around.
Blog Creation and implementation
June 25 2018
3 Reasons Marketers Should Demand a Sitecore 9 Upgrade

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Discover the new features of Sitecore 9 that make it a must upgrade for marketers. Sitecore Forms and Automation have been developed from the ground up to replace the Web Forms for Marketers and Engagement Plans respectively. The new xConnect will enable marketers to personalize content from data contained in 3rd party systems. Read on to learn why you should upgrade to Sitecore 9.
Blog Creation and implementation
May 3 2018
SUGCON EU 2018 - Berlin

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Held in Berlin, Germany, this year’s Sitecore User Group conference was...

Ah, seems like the Star Wars craze from the Sitecore Symposium in Las Vegas is not yet over. The Reference attended this year’s event with two big guns: Arnaud, Gert (@gatagordo) and myself (@kverheire). However, as it turns out, this Conference had a different focus. Read below to see exactly how.

 
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Our Sitecore References

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It's more than digital, it's your business
The Reference is nothing without its customers. Carglass is the car window repair and replacement specialist for whom we've built a fully responsive Sitecore website. Read more about this client.